Printing SA will educate visitors about their member benefits and services at the FESPA Africa and Sign Africa Expo, taking place from 13-15 September at the Gallagher Convention Centre, Johannesburg. Printing SA represent the interests of the printing, packaging, branding, creative design, marketing and communications industries. They ensure the industry is sustainable and that [...]
John Tschohl of the Service Quality Institute writes that there are several things that annoy customers, including not being understood, not being valued, not getting their money’s worth, and not being believed. When they have a complaint about a service or product, they want a satisfactory resolution. When a customer comes in to register [...]
Chris Keefe, chief product officer at Poppulo, writing for Digital Signage Today, says artificial intelligence (AI) has a multitude of uses, but one of the strongest is its potential to enable businesses to connect with their customers in new ways. From personalised ad targeting based on data-fed AI models to streamlining content creation processes [...]
